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SPECIALTY TRAVEL
To customers for whom ultimate
services, tailor-made packages, qualified operators and
exclusive accommodation are the most important thing when
traveling.
WHY ARGENTINA?
Our company takes pleasure to invite
you to discover Argentina.
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From its very beginning 19 years ago until now, having become ISO certified, Covitour has been firmly committed to being the leader company in providing excellent tourist services in Argentina and South America for international Tour Operators and Travel Agencies, Corporations, OPC’s, and DMC. Our clients consider us to be essential to their success. That is why they entrusted us with their most valuable asset: THEIR OWN CUSTOMERS.
Covitour design custom-made programs and packages according to the needs of the client, taking into account the particularities of every single country or company.
Covitour promotes the tourism as an important tool for the protection of the environment, in this particular respect; we have been developing ecological tourist packages. Our travel planners and guides are fully aware of all matters related to the protection and conservation of land, wildlife and original South American Cultures.
Covitour is currently managing a social program in collaboration with a particular Guaraní Indigenous Community “El Chapa” in the province of Misiones, Argentina, near the famous Iguazú Waterfalls.
COVITOUR was born in 1989, determined to achieve the goal of providing quality services and innovative packages in Argentina and abroad.
Having a specialized and staff of 25 highly-trained and motivated personnel allows us to handle the often complex combination of services requested by our clients. That is the reason why our clients have chosen Covitour as strategic Partner.
COVITOUR is highly regarded in the tourism sector, is IATA member, participating as well in CAT(Argentine Tourism Chamber), in ATN (Argentina Travel Network) , in AAAVyT (Argentine Association of Travel Agencies)
COVITOUR nace en Buenos Aires en 1989, como empresa integral de viajes y turismo, persiguiendo como objetivos la calidad, innovación y eficiencia de los paquetes de viajes en Argentina y en el exterior.
La Empresa se haya legalmente constituida como Sociedad Anónima y se encuentra inscripta en la AFIP con el C.U.I.T. N° 30-67733125-5
La conformación de un plantel especializado, nos ha permitido atender la más compleja combinación de servicios, posionándonos frente a nuestros clientes como aliados estratégicos.
La Empresa es muy prestigiosa, lo que se refleja en nuestro crecimiento sostenido .
Desde nuestro origen, desarrollamos paquetes de viajespersonalizados y trabajamos en conjunto con los clientes. [ up ]
QUALITY POLICY
COVITOUR is a Tour Operator that sells packages of travel and tourism services in Argentina and other South American countries. Covitour is as well Meeting Planner Operator and Corporate Travel Agency.
In order to reach the excellence in providing quality services, we have established a very strict quality policy focusing specially on:
The correct understanding of our clients’ requirements.
The fastness in answering to our clients.
The deep knowledge of the products we sell.
The steady participation in site inspection trips to the destinations chosen by the company, Calafate, Iguazú, Salta, Bariloche, Península de Valdes, among other destinations.
The Analysis and Follow Up of all the process and the accurate assessment of the Client’s satisfaction level for a correct Decision Making.
The Assessment on our providers.
The assessment of our staff’s satisfaction level.
The excellence in our internal procedures.
The Control on our actions in order to implement improvement measures.
The fulfilling of the conditions.
The appropriate staff training.
The constant innovation of services and procedures.
Identify the procedures that add value and help improving the performance of the company.
The personnel are essential to our company. Their participation, training and experience will be of great importance to develop both on personal and professional levels inside the company.
Covitour is committed to our client. Our leadership is ratified by clients that demand excellence in the provided services.
Covitour promotes the ability to find creative solutions to the needs of our clients.
Covitour considers our providers to be strategic allies.
Covitour promotes the protection and safeguarding of the environment as an essential component of its strategic policy.
Covitour will be leader in the tourism branch in terms of highly qualified staff, continuous improving in services and developing of innovative travel packages.
Covitour Quality Management System will be a point of reference for both clients and providers.
Covitour will be a point of reference in the local and international market for the quality of its meeting planner services, and tour and travel packages.
Covitour will be a profitable company.
Covitour will develop a technology of tourist services and personnel satisfaction.
